When you purchase one of our amazing vacuum cleaners from us you are backed up by our great service department. We warranty every one of our vacuum cleaners in-house. This means that if you have any trouble with a vacuum cleaner you purchased from us, we will take care of you here. No need to ship your machine out or drive a long distance to get coverage. If we have to wait for any replacement parts, we will also provide a courtesy vacuum cleaner FREE of any charge.